Privacy Concerns in the Digital Age of Smart Homes Assistance: Convenience at What Cost?

Authors

DOI:

https://doi.org/10.71016/oms/drx1gt19

Keywords:

Interactive Devices, Surveillance, Digital Assistance, Smart Homes, Privacy Management Theory, User Behavior

Abstract

Aim of the Study: The smart devices are also making their way into Pakistani homes with automation, efficiency, and convenience. Nonetheless, there are also other types of domestic surveillance and data vulnerability with the introduction of new technologies. The paper explores the way in which users of smart home gadgets in Pakistan understand and bargain privacy in their daily settings.

Methodology: Based on the semi-structured interviews of ten users of smart devices in their homes, the study examines personal experience, perceived risk, and privacy management strategies emerging as a result of the implementation of the Internet of Things (IoT) technologies in the home environment (Magara & Zhou, 2024). As a qualitative and thematic design, the respondents were chosen according to the frequent use of the smart devices, such as smart cameras, voice assistants, home automation systems, as well as remote security applications. A thematic analysis was done through inductive analysis to transcribe and analyze interview data.

Findings: Results show that the participants have a technological convenience paradox and an augmented exposure to surveillance, whether it is internal (within the household) or external (corporate, governmental, and hacker threats). Digital literacy was displayed differently by the users, who conditioned their consciousness of the data collection processes and their privacy management ability. Placing devices and choosing which ones to use was one of the strategies as well as password control and avoiding some features.

Conclusion: The researchers come to the conclusion that smart gadgets transform domestic privacy borders in Pakistani families exposing the new issues of trust, control and data management. These results demonstrate the necessity of raising the public awareness, making policies culturally aware, and designing technologies that users can use to lessen the privacy risks related to the adoption of smart homes.

Author Biographies

  • Maida Khan, National University of Modern Languages Islamabad, Pakistan.

    Lecturer, Media and Communication Studies,

  • Ahsan Raza, National University of Modern Languages Islamabad, Pakistan.

    Lecturer, Media and Communication Studies,

  • Maryam Mansoor, National University of Modern Languages Islamabad, Pakistan.

    Lecturer, Media and Communication Studies,

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Published

2026-02-16

How to Cite

Khan, M., Raza, A., & Mansoor, M. (2026). Privacy Concerns in the Digital Age of Smart Homes Assistance: Convenience at What Cost?. Online Media and Society, 7(1), 17-28. https://doi.org/10.71016/oms/drx1gt19