An Exploratory Study for Analysis of Employee Voice as Upward Communication

Abstract

Aim of the Study: The issue of upward communication within organizations focused for this research which is an elementary concern for the best practices in the field of organizational management. Tendency created regarding openness for the exploration of solve able outputs to organizational issues is pivotal to organizational enhancement and this avenue is focus of many leading studies of management as a dominant context. Current research has studied the upward communication trends of a selected organization.

Methodology: Upward communication was searched with self-administered structured questionnaires. Study was based on quantitative research method and data was collected from (n=30) employees of Fatima Jinnah Women University (FJWU) Rawalpindi. The applied data collection tool probed how upward communication was trending in selected organization. The obtained output data was tabulated using SPSS sheets; interpretive analysis was done as a final stage.

Findings: Results indicated that for the selected organization upward communication was molded by processes such as the perceived physical and psychological distance of the superior from the subordinate, the power dynamics of the organization, and. management styles.

Conclusion: Finally, the contributions of upward communication as providing forum for discussion, giving due value to employ, an accessible boss, maintaining environment of mutual trust and provision of feedback were extracted as the some noteworthy features within the selected organization. Hence, existence of employ voice against employ silence was assessed as most significant stimuli of upward communication.