Impact of Cultural Intelligence on Employee Productivity in Mega Projects

Abstract

Aim of the Study: Projects are fundamentally cross-cultural in nature due to its team diversification and the outcome of different perception and understanding results conflicts. This dilemma of the teams are more evident when we talk about globalization because in the contemporary global business environment expansion into new markets, outsourcing, cross-border mergers, joint ventures, and mega projects are very common but challenging. This study highlighted the impact of cross cultural diversity on employee’s performance accompanied with the identification of gaps in competencies necessary to manage these mega projects. It also point out the need and importance of cultural knowledge for running any successful Mega project. It attempts to examine the impact of Cultural Intelligence (CQ) and mediating role of innovative work behavior on Employee Job Performance.

Methodology: For the said purpose, the data was gathered from 209 employees working in the telecom sector and analyzed by using a structural equation modeling (PLS-SEM) technique.

Findings & Conclusion: The study highlighted the fact that, CQ has a positive impact on employee job performance via innovative work behavior. The study also provides practical and managerial implications in support of multicultural organizations working in international activities where people from different cultural background work together for the successful execution of any project.