Managing Multicultural Teams: A Case Study of IT Professionals of Developing Countries

Abstract

Aim of the Study: This research aims to explore the challenges faced by managers in managing international multicultural teams and to examine how cultural diversity affects organizational performance, employee performance, and the behavior and expectations of individuals.

Methodology: To achieve this aim, a quantitative study will be conducted using a systematic questionnaire distributed to employees in software companies in Pakistan, Australia, Ukraine, Iran, Nepal, and India. Data will be collected through a web-based system using Google Forms.

Findings: Managers in software development organizations encounter multiple issues when managing culturally diverse teams. To understand and explore these problems, cultural dimensions are utilized. Previous research indicates that common challenges faced by project managers and team members include ineffective communication, differing working styles, and varying expectations.

Conclusion: To address these challenges, it is crucial to embrace diversity and encourage team members to learn and grow from it.